Refunds and Returns


We are happy to refund any product returned within 30 days. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Simply return your product to the address below and we'll refund your account.

Shipping 
To return your product, you should mail your product to: 70071 Chappel Rd, Rancho Mirage, CA 92270

You will be responsible for paying for your own shipping costs for returning your item. We will refund your original shipping cost.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You'll receive an email notification when your return is received and your refund is processed. Typically it can take up to 1 week to confirm and process a refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Testimonials (More reviews are available on each product page)

(INFINITY BIKE SEAT) Bill W.  Truly an amazingly comfortable seat. So much so, that I was unaware of any discomfort whatsoever.

(INFINITY BIKE SADDLE) Mark T.  I absolutely love the seat I recommend it as much as I can to whomever will listen!

I have Infinity saddles on both my bikes ! Again great saddle I went through quite a few before this one!!

(BIBS) Julie Fisher These are actually tied for favorite bibs I have along with my Rapha. The VIP cost is 40% of Rapha before this Black Friday sale!

(USA JERSEY) David.  Previously I had only invested in jerseys when there was a sale or through organized rides. This is my first time purchasing one thru the group and I AM THRILLED with the jersey!

(BIBS) Parker King‬ I need to brag on the quality of these bibs. I purchased the first offering of the VIP kit and the chamois they use is a better/more comfortable that what I already own, the VIP kit is now my favorite! 9/24/15

‪(BIBS) James Breda‬ I have to agree as well. I have the original shorts and I love them too. They fit great and the chamois is wonderful. I got the race fit jersey and it fits just the way you want it to. All sizes are exactly spot on. Wonderful kit. I'm going to order other designs from Zavvy. 9/24/15 

(JERSEY) Jerry Brick I love my VIP Jersey, it's my favorite.

(JERSEY) Mark Rosenbaum Got my VIP Jersey and bibs a few weeks back and did a century ride this past weekend and they are as advertised. I love my Castelli sets and the quality here through 500+ miles is as good and maybe better.

‪(JERSEY) Lauren Cohen-Tepper‬ I love my jersey!!!!


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